Although the margaritas were tasty, the service wasn't that great. We waited for quite a while just to get the waiter to run our credit cards. The Mexican eating experience was delicous despite the poor service. Fun atmoshpere and good food. I'd recommend checking it out.
(212) 644-6740
Midtown East 953 2nd Ave
New York, NY 10022
www.zarela.com
Thank you for the nice things you had to say about my restaurant Zarela. However, I am very concerned that your service was not good and would so appreciate knowing when you were there so that I can check who waited on you. We have a fairly new wait staff and it helps to bring specific incidents to their attention. Sincerely, Zarela
ReplyDeleteIt was on Saturday, April 25th and we were seated upstairs. The food was great, but when the server took our cards for the bill she didn't come back for about 20 minutes and then said that she still needed to process the cards. Not sure the name of the waitress.
ReplyDeleteIt took me a while to check the reason it took so long to get your check and it seems that only one computer was working so I deeply apologize and thank you for bringing this to our attention.
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